Shipping policy

Pro Beauty DIY Shipping Policy

Last updated: August 16, 2026

1. Where do you ship?

Pro Beauty DIY currently ships to selected countries and regions. Shipping availability depends on the delivery address and the methods configured for that destination. Enter your complete address at checkout to confirm whether we can ship to you and which services are available.

If your destination is not available at checkout, please contact us at rich@probeautydiy.com.

2. How much does shipping cost?

Available rates, free-shipping eligibility, and the applicable currency are calculated from your delivery address and displayed at checkout.

  • Free Standard Shipping: Available for eligible destinations when the order meets the free-shipping threshold shown at checkout. For shipping zones configured in USD, the current threshold is $99 USD or more.
  • Free Express Shipping: Available only for destinations where Express is offered, on eligible orders of $159 USD or more.
  • Orders below a free-shipping threshold: The available paid shipping methods, rates, and currency are shown at checkout before payment.

Checkout is the final source for destination eligibility, shipping method, rate, currency, and free-shipping qualification. Discounts or changes to the cart may affect eligibility.

3. How long does shipping take?

The delivery time frame has two parts:

  • Processing time: Order confirmation ➔ stock check ➔ quality check ➔ packaging. Orders are normally sent for fulfillment within 24 hours after placement. The manufacturer and shipping partners may require an additional 1–3 business days to process the order.
  • Transit time: Begins after the parcel has been handed to the carrier. You will receive a shipping confirmation email with tracking information when available.

Estimated transit times:

🚀 Express Services (for eligible destinations): 3–7 business days
Express is shown only when it is available for the delivery address.

📦 Standard Shipping: 7–45 business days
Delivery time varies by destination, exact address, carrier, customs processing, and local conditions.

These are estimates, not guaranteed delivery dates. The service displayed at checkout and the carrier tracking page provide the most current information.

4. Who pays import duties and taxes?

Orders are shipped from China, and export charges are paid by the seller. Any import duties, taxes, customs fees, brokerage fees, or similar destination charges are the responsibility of the buyer unless checkout expressly states otherwise. These charges are determined by local authorities and are not included in our shipping rates.

5. How can I track my order?

After your order ships, we will send a shipping confirmation email with the tracking number when available. Processing normally takes 1–3 business days. If you do not see the email, check your spam or junk folder. You can also use the order-tracking option in our store chat or contact rich@probeautydiy.com for assistance.